Frequently asked questions

Yes! Every unit is thoroughly cleaned, disinfected and sanitized after each rental and inspected again before it goes out.

All of our units are made from 100% lead-free commercial vinyl. Your kids' safety is our top priority, and every rental includes stakes or sandbags, a blower and a safety briefing at setup.

Birthday parties, church and charity events, corporate picnics, school field days, summer camps, city celebrations, weddings and more.

Only on units designed for water (our water slides and the Princess Castle in wet mode). Never use water on a dry-only unit. We provide a 25-foot hose; if your spigot is farther away, please have a hose ready.

No. We set up on grass, concrete, asphalt, gravel or indoors. On grass we anchor with long steel stakes; everywhere else we use sandbags. Tell us the surface when you book so we bring the right anchors.

A flat setup area the size listed on the product page, a standard outlet within 50 feet (or rent our generator), and a water spigot for water slides. Please clear the area of toys, rocks, sprinkler heads and pet waste before we arrive.

Rentals can be rescheduled at no charge with 24 hours' notice. For safety we cannot operate inflatables in sustained winds over 15 mph or in lightning; if weather forces a cancellation on our end, you receive a full refund or a rain check.

We're based in West Haven and deliver throughout Weber and Davis County. Delivery is free in our local zone and a small fee applies farther out; the exact amount is calculated at checkout from your address.

You pay securely online through Square when you book. Your date is reserved the moment payment goes through, and you'll get an email confirmation right away.